CHARRIOL - Genève

Returns can be made within 15 days from delivery date, for a product in perfect condition, accompanied with full packaging, notices, guarantee card and sales receipt.

Returns are under your responsibility. They must be sent at your sole risk and expense by pre-paid registered mail or courier and duly insured to Philippe Charriol International Ltd, 12, rue le Corbusier, 1208 Geneva, Switzerland. Merchandise cannot be returned to any CHARRIOL boutique worldwide, to any Charriol retailer, nor can any merchandise purchased in a CHARRIOL Boutique be returned to Geneva. In case the parcel is lost, you are responsible to prove that you returned the product.

Quality of the products will be checked upon receipt. They will not be accepted if they have been worn or if they present damages or alterations. In such case we may send you back the product. The appreciation of the condition of the product returned is at our sole discretion.

Returned products, if accepted, can be exchanged or refunded. If exchanged, the difference in price, if any, will be charged or credited back to you. If returned, you will be credited of the value of the products returned. Refund can only be made to the credit card account used for the initial purchase. Shipping costs will not be subject to refund unless there has been a shipping error from us.

Repairs under guarantee must be sent duly insured to Philippe Charriol International Ltd, 12, rue le Corbusier, 1208 Geneva, accompanied with the original guarantee card. We reserve the right to repair or to exchange the product or any part of it.

If you wish to ask us any question, please click the "contact" link of the site

© Philippe Charriol International Ltd. 2009. All rights reserved.